ask.mit

Not sure where to turn for help? Just ask.

A Student Support and Wellbeing team member will get back to you within 1 business day. Or scroll down for more.

Top 5 Questions
Students Are Asking Right Now

If you are on-campus and have an MIT-provided rapid antigen test, you should use it to test yourself. The intent of the rapid test is to identify whether or not you are also positive and help you make a decision on where to stay while your roommate is isolating.

  • If the antigen test is positive, you should isolate in your room, report symptoms through CovidPass in the Medical section to alert MIT Medical, and fill out the Case Information Form.
  • If the antigen test is negative, it is your choice to stay or to move out of your room during your roommate’s isolation period. Some students choose to stay in their room because of the high likelihood of them being positive as well. If you want to move, based on availability, you may also choose to move to temporary accommodations provided by MIT. If you move out during this time, you will move back to your room if you test positive, when your roommate’s isolation is complete after 10 days, or at any other time you choose during your roommate’s 10-day isolation. If you would like to see if an MIT-provided temporary accommodation is available, email covid-support@mit.edu.

MIT’s Student Mental Health and Counseling Services is available for both in-person and telehealth appointments for eligible MIT students. To find out if you’re eligible and schedule an appointment, call 617-253-2916. For telehealth appointments, you’ll need to fill out the informed consent for telehealth treatment form and return it to the email address listed on the form (Adobe Acrobat required for e-signature).

You can learn more about leaves of absence by connecting with Student Support Services (S3). You can email s3-support@mit.edu, or if you’re connected to a dean in S3, please email your dean directly.

For undergraduates, if you need help or support during this time, please email s3-support@mit.edu and someone will respond as soon as possible. If you’re connected to a dean in S3, please email your dean directly. You can also call (617) 253-4861 and leave a voicemail.

For graduate students, Grad Support provides consultation, coaching, and advocacy on matters related to academic and life challenges. If you’re dealing with an issue that’s impacting your ability to attend class, complete work, or take an exam, email gradsupport@mit.edu or call (617) 253-4860.

DoingWell is a new resource to help you along your wellbeing journey at MIT. This site includes information, resources, and events from around the Institute that help you prioritize your physical and mental health, develop healthy relationships, and find a sense of purpose. 

Frequently Used Forms

I need help covering an unforeseen, essential expense.

I’m concerned about another student’s wellbeing, but it’s not an emergency.

I need to change my major.

I need to add/change/drop a course.

I need to transition to a reduced academic load (fewer than 32 units or light load).